Table of Contents
7 Features of KanBo That Revolutionize Tactical Planning Efficiency
Introduction to the Business Function
Tactical planning serves as a bridge between a company's overarching strategic goals and the day-to-day operations necessary to achieve them. It involves delineating specific, short-term actions and plans, typically within individual departments or functions, to ensure that long-term objectives are met efficiently and effectively. In the fast-paced landscape of modern business, tactical planning is essential for maintaining alignment across various teams and ensuring that resources are optimally utilized. It is critical to organizational success because it translates broad strategies into actionable tasks, allowing companies to adapt swiftly to changes and capitalize on immediate opportunities. However, managing tactical planning effectively is not without its challenges. Common pain points include a lack of communication across departments, insufficient resources, and the difficulty of aligning short-term tactics with long-term strategies. Furthermore, the dynamic nature of today's business environment often necessitates frequent adjustments to tactical plans, requiring agility and resilience within organizations to remain on course.
How KanBo Addresses Key Challenges
KanBo is a powerful platform tailored for the intricate dynamics of tactical planning, offering a suite of features specifically designed to enhance work coordination, real-time collaboration, and reporting. These features enable organizations to effectively address and overcome the common challenges found in the management of tactical planning.
Key Features for Tactical Planning in KanBo:
1. Work Coordination and Hierarchical Structure:
- Workspaces, Folders, Spaces, and Cards: KanBo's hierarchical organization allows teams to structure their tasks according to strategic goals. Workspaces group related areas, Folders and Spaces aid in categorizing and managing projects, while Cards represent individual tasks with essential information, such as notes, files, and checklists.
- Card Statuses and Relations: These features facilitate the clear tracking of task progress and dependencies, enabling teams to sequentially tackle tasks and strategically allocate resources to priority areas.
2. Real-Time Collaboration:
- Comments and Mentions: KanBo enhances communication with features that allow users to comment on tasks and notify colleagues using mentions, thus minimizing the lag in information relay and fostering prompt feedback.
- Presence Indicators and Activity Streams: These tools provide visibility into team member availability and activity, ensuring all team members are aligned and contributing effectively in real time.
3. Advanced Visualization for Enhanced Clarity:
- Kanban Swimlanes and Gantt Chart View: These visualization tools help in planning by categorizing tasks horizontally and aligning them on timelines, crucial for managing complex, multi-faceted projects.
- Mind Map View: Offers a creative, visual method to brainstorm and organize thoughts, assisting teams in capturing all aspects of planning in an interconnected way.
4. Reporting and Analytics:
- Card Statistics and Time Chart View: KanBo provides insights into task lifecycle and process timing, helping teams identify inefficiencies such as bottlenecks.
- Forecast Chart View: Generates data-driven project completion forecasts, enabling proactive planning adjustments based on historical progress data.
Overcoming Challenges with KanBo:
- Task Management Complexity: The hierarchical structure and intuitive visualization tools help break down complex tasks into manageable actions, ensuring teams know where to focus their efforts at each stage.
- Communication Silos: Features like real-time comments, mentions, and presence indicators break down silos, promote information sharing, and foster a collaborative environment.
- Time Management: The Time and Forecast Chart Views give project managers crucial data to streamline timelines, recognize process weaknesses, and allocate resources more effectively to improve planning accuracy.
- Flexibility and Compliance: With its hybrid deployment options, organizations have the flexibility to balance cloud and on-premises data management, adhering to both local data privacy laws and global operational flexibility.
By leveraging these features, KanBo supports organizations in executing tactical planning with precision, flexibility, and effectiveness, ultimately bridging the gap between strategy and daily operations while promoting a culture of transparency and continuous improvement.
Flexible Installation Options with KanBo
KanBo is a versatile platform designed to enhance work management and efficiency through various installation options. Depending on your organization's requirements, KanBo provides four primary deployment models: On-Premise, Cloud, GCC High Cloud, and Hybrid. Each of these options comes with distinct advantages in terms of data security, control, scalability, and compliance requirements, making it suitable for different industries, including aerospace, aviation, and government sectors. Below is an overview of each installation option and what it entails:
On-Premise Installation
Overview:
- Ideal for organizations requiring complete control over their IT infrastructure and data.
- Suitable for highly regulated sectors like public services, government, and aviation where data privacy, compliance, and custom security measures are critical.
Benefits:
- Complete oversight of data and infrastructure, with no external data flow.
- Highly customizable to meet specific organizational needs.
- Ensures compliance with strict industry regulations and standards.
Downsides:
- Requires significant in-house IT resources for installation, maintenance, and updates.
- May involve higher costs for infrastructure and administrative overhead.
Cloud Installation
Overview:
- Facilitates fast and agile deployment using a cloud service managed by your IT department.
- Ideal for organizations focused on flexibility, ease of access, and scaling capabilities.
Benefits:
- Cost-efficient with scalable infrastructure to quickly adapt to organizational growth.
- Provides remote access, enabling collaboration from any geographic location.
- Reduced need for extensive on-premises hardware.
Downsides:
- Reliance on cloud service provider for security and uptime.
- Possible concerns over data jurisdiction and compliance with specific regional regulations.
GCC High Cloud Installation
Overview:
- Hosted via Microsoft’s GCC (Government Community Cloud) High Cloud, ensuring compliance with federal standards such as FedRAMP, ITAR, and DFARS.
- Best suited for industries like government contracting, defense, and aerospace that require heightened data protection.
Benefits:
- Adheres to stringent compliance and security mandates appropriate for federal and defense sectors.
- Provides a secure environment tailored for sensitive information handling.
Downsides:
- May come with higher costs due to advanced security and compliance features.
- Limited to organizations that meet specific eligibility criteria for GCC High.
Hybrid Installation
Overview:
- Offers a combination of on-premise and cloud-hosted models, possibly incorporating GCC High Cloud.
- Ideal for entities that need to balance control and flexibility while addressing distinct data privacy needs.
Benefits:
- Allows separation of sensitive and non-sensitive data across different environments, facilitating compliance while optimizing resource usage.
- Provides robust failover and backup solutions by leveraging both on-premise and cloud infrastructure.
Downsides:
- Complexity in managing dual environments, which may require sophisticated IT management strategies.
- Potentially higher operational costs due to managing multiple infrastructures.
Choosing the Right Option
- Data Security & Control: If data control and security are paramount, such as in aviation or defense, On-Premise or GCC High Cloud installations are preferable.
- Scalability and Flexibility: For organizations seeking growth potential, Cloud or Hybrid models offer the adaptability needed to scale.
- Compliance Requirements: Where adherence to federal regulations is required, GCC High Cloud is designed to fulfill these crucial compliance needs.
- IT Resources and Cost: Consider the availability of IT staff and budget constraints when selecting a model, noting that On-Premise installations may require significant resources compared to Cloud options.
Selecting the appropriate KanBo installation model requires careful consideration of your organizational priorities, regulatory environment, and available resources to ensure optimal integration with your existing systems and future objectives.
Step-by-Step Guide to Setting Up KanBo
KanBo Tactical Planning Cookbook
This Cookbook manual provides a comprehensive guide to using KanBo for tactical planning within an organization. It focuses on practical implementation, utilizing KanBo’s features and principles to solve a specific business problem.
Presentation of KanBo Features for Tactical Planning
KanBo Features in Use:
1. Workspaces: Group spaces related to projects or teams in one place, facilitating collaboration.
2. Spaces: Manage projects or focus areas using cards; allows for workflow visualization.
3. Cards: Track tasks and manage essential information such as deadlines and dependencies.
4. Card Status: Monitor task progress with different stages like 'To Do' or 'Completed'.
5. Card Relations: Establish dependencies among tasks to delineate workflow sequence.
6. Card Activity Stream: Track all updates and changes to maintain transparency.
7. Kanban Swimlanes: Visualize task grouping across various categories.
8. Gantt Chart View: Plan and visualize long-term tasks on a timeline.
9. Mind Map View: Brainstorm and organize project-related ideas visually.
10. Card Blockers: Highlight obstacles and dependencies that hinder project progress.
11. Forecast Chart View: Visualize project progress and predict completion timelines.
Solution for Tactical Planning
Step-by-Step Implementation Guide:
1. Analyze the Business Problem:
- Clearly define the tactical planning challenge you are facing within your organization.
- Outline the specific business objectives and outcomes you aspire to achieve using KanBo.
2. Setting Up the Workspace:
- Go to the KanBo dashboard, click on "Create New Workspace."
- Name and define your Workspace, aligning it with the project or team responsible for the tactical planning.
- Set appropriate permissions for users by assigning ownership, membership, and visitor roles.
3. Organize Spaces for Projects:
- In your newly created Workspace, add Spaces for each key area or segment of the project using "Add Space."
- Determine whether your Spaces will utilize workflows or serve as informational hubs.
4. Create and Manage Cards:
- Add Cards within each Space, each representing specific tasks or milestones.
- Define Card statuses to monitor and categorize tasks under 'To Do,' 'In Progress,' or 'Completed.'
5. Establish Card Relations for Dependencies:
- Use Card Relations to map out dependent tasks by designating parent-child or sequential relationships among Cards.
- This will help ensure clarity in task execution order, facilitating efficient tactical planning.
6. Monitor with Card Activity Stream:
- Regularly check the Card Activity Stream to remain updated on task progress and changes.
- Keep communication clear using comments and document updates.
7. Leverage Kanban Swimlanes:
- Use Kanban Swimlanes to categorize and divide tasks horizontally for better task prioritization and delegation.
8. Visual Representation with Gantt and Mind Maps:
- Access the Gantt Chart view to plan long-term tasks effectively on a timeline, ensuring each step aligns with deadlines.
- Use Mind Map view for brainstorming sessions, outlining potential ideas and their hierarchical structure.
9. Identify and Resolve Bottlenecks with Card Blockers:
- Clearly mark any blockers that may impede task progress. Address them through team collaboration and resource allocation.
10. Track Progress and Forecasting:
- Use the Forecast Chart View to track ongoing project progression and future predictions based on current data.
11. Conduct Regular Reviews and Adjustments:
- Hold regular team meeting sessions to review progress and make necessary adjustments based on Insight and data collected.
This Cookbook provides a structured method to use KanBo efficiently for tactical planning purposes, ensuring alignment with strategic goals while optimizing task management and team collaboration.
Instruction for Cookbook Presentation:
- Ensure each KanBo feature and corresponding business problem are well-understood before implementation.
- Follow the steps in the order presented, paying particular attention to user roles and project configuration.
- Regular reviews and feedback loops should be part of the ongoing process to refine and adapt tactical plans as needed.
Key Benefits of Using KanBo
KanBo is a robust platform that offers a multitude of benefits for tactical planning through its comprehensive tools and features. Here, we’ll illustrate how KanBo can lead to improvements such as increased efficiency, better decision-making, and enhanced collaboration, with concrete examples:
1. Increased Efficiency
Workflow Visualization and Management
- KanBo Cards: By utilizing cards, teams can break down tasks into manageable units that can be tracked and updated in real-time. This allows for immediate visibility of the status of every task, helping to avoid bottlenecks and redundancies.
- Spaces with Workflow: Teams can create customizable workflow statuses (e.g., To Do, Doing, Done) which ensure that tasks move smoothly through the pipeline, eliminating the confusion of task ownership and next steps.
Example: A marketing team can use KanBo to manage a campaign. Each task associated with the campaign is represented as a card within the workflow, allowing team members to monitor progress and quickly adapt to changing priorities.
2. Better Decision-Making
Data-Driven Insights
- Forecast Chart: This feature offers predictive insights based on current task progress and historical data, which assists in making informed strategic decisions.
- Work Progress Calculation: By providing indicators on task completion and progress tracking, managers can assess whether the project is on track or requires intervention.
Example: A project manager can utilize the Forecast Chart to predict the completion date of a product launch and preemptively identify potential delays, ensuring timely delivery.
3. Enhanced Collaboration
Integrated Communication Tools
- Comments and Mentions: Enables team members to collaborate directly on tasks by allowing comments, tag team members, and engage in discussions right within the platform.
- External Collaboration: Allows inviting stakeholders from outside the organization into specific Spaces for collaboration, ensuring effective communication and feedback loops.
Example: During the tactical planning of a multi-department project, department heads can continuously communicate updates and coordinate actions through KanBo’s integrated tools, without having to swap between different communication platforms.
4. Flexibility and Customization
Hybrid Environment and Integration
- Customization: KanBo supports on-premises systems allowing organizations to align the platform with their specific regulatory and data requirements.
- Integration with Microsoft Products: Seamless integration with Microsoft 365 tools like Teams and SharePoint ensures that all work can be done within a familiar ecosystem, minimizing the learning curve.
Example: An IT company with strict regulatory compliance needs can customize on-premises KanBo setups, ensuring sensitive data remains secure, while still leveraging the cloud for less sensitive collaboration.
5. Structured and Organized Task Management
Hierarchy Model
- Hierarchical Organization: From Workspaces, Folders, Spaces, to Cards, KanBo provides a structured way to manage complex projects, ensuring everyone knows their role at any given point.
- Templates for Consistency: Space, Card, and Document Templates help maintain consistency across repetitive tasks or projects, ensuring standardization and efficiency.
Example: In a software development company, using Space Templates for recurring sprints ensures every sprint begins with a standardized framework, reducing setup time and maintaining task uniformity.
6. Real-Time Visibility and Transparency
Activity Monitoring and Presence Indicators
- Activity Stream: Offers real-time updates on task status changes, new comments, or added files, which enhances transparency.
- Team Presence: Indicators help understand which team members are engaged on which tasks, providing better resource allocation insight.
Example: An operations manager can monitor the Activity Stream to quickly address any issues or shifts in task priorities, ensuring tactical plans are adhered to and adjusted as needed.
In summary, KanBo’s comprehensive features provide organizations with the tools necessary to streamline tactical planning by enhancing efficiency, improving decision-making, and fostering collaboration. By fully leveraging the capabilities of KanBo, organizations can create a more responsive, transparent, and productive workforce.
Real-World Application of KanBo
Hypothetical Scenario: Utilizing KanBo for Tactical Planning at TechSavvy Corp
Company Overview:
TechSavvy Corp, a leading technology firm, specializes in innovative software solutions. To maintain its competitive edge, the company focuses heavily on tactical planning—a critical process that translates strategic objectives into actionable initiatives. The company employs KanBo to streamline this process, ensuring alignment with strategic goals while optimizing teamwork and resource allocation.
1. Initiating the Tactical Planning Phase
Workspace Creation:
The Operations Department at TechSavvy creates a dedicated workspace titled "2024 Tactical Plan" within KanBo. This workspace serves as the primary collaboration hub for tactical planning activities.
- Folders: They segment the workspace into folders for distinct strategic objectives such as "Product Development," "Market Expansion," and "Customer Support."
- Spaces:
- Product Development Space: Focused on new product launches and feature improvements.
- Market Expansion Space: Strategies and actions for entering new markets.
- Customer Support Space: Enhancements in customer service and experience.
2. Structuring the Workflows
Creating Spaces with Workflows:
Each space is customized with workflows tailored to its unique focus area. For instance:
- Product Development Workflow: Customized statuses like "Research," "Prototype," "Testing," and "Launch."
- Market Expansion Workflow: Stages such as "Analysis," "Strategy Formation," "Execution," and "Review."
Informational Spaces: Include market studies, competitive analyses, and regulatory considerations for easy reference and collaboration.
3. Task Management with KanBo Cards
Card Creation and Customization:
Tasks are broken down into actionable items represented by Cards. Each card includes:
- Details: Specific objectives, due dates, and task owners.
- Attachments: Relevant documents, designs, or research papers.
- Comments & Collaboration: Team members use the comment section for discussions and decision-making, with mentions for direct communication.
Example Card: "Develop New Feature X"
- Status Updates: Transition through statuses like "Research" to "Prototype" as progress is made.
- Contributors: Designated team members are assigned based on expertise and responsibilities.
4. Collaboration and Communication
Team Interaction:
KanBo facilitates seamless collaboration within these spaces:
- Kickoff Meetings: Scheduled through the integrated calendar to demonstrate workspace features and outline tactical objectives.
- Activity Stream: Provides real-time updates on card activities, ensuring transparency and accountability.
- Team Presence Indicators: Show who is online and active, fostering immediate communication.
Document Management:
Key documents are attached directly within cards or stored in the Space Documents section for easy access and version control.
5. Monitoring Progress and Adapting Plans
MySpace Organization:
Each team member personalizes their MySpace, organizing tasks via the Eisenhower Matrix or status-based views to prioritize effectively.
Advanced Feature Utilization:
- Card Grouping and Filters: Team leaders group cards by status or due dates, use filters to identify bottlenecks, and make informed adjustments.
- Progress Calculation: Visual indicators on cards represent progress, enabling quick assessment and timely interventions.
- Forecast Charts: Management uses forecast charts to predict outcomes and adjust plans proactively.
- Time Chart Analysis: Evaluates workflow efficiency with metrics like lead time, ensuring strategic alignment with deadlines.
External Collaboration:
Invite external consultants or partners to certain Spaces, enabling cross-organizational synergy while maintaining control over data access.
6. Concluding the Tactical Planning Phase
Outcome Evaluation and Reporting:
Post-execution, the team gathers to review outcomes against initial objectives using data tracked within KanBo. Reports and insights help inform future tactical plans, ensuring continuous improvement and alignment with strategic goals.
Summary
By leveraging KanBo’s hierarchical model, rich collaboration features, and advanced functionalities, TechSavvy Corp efficiently manages its tactical planning process. The platform enables clear visibility into each phase, fosters effective teamwork, and supports data-driven decision-making, ensuring successful execution of tactical initiatives in alignment with the company’s strategic vision.
Strategic Value of KanBo Implementation
The integration of KanBo into tactical planning offers strategic benefits that align with and contribute significantly to the long-term goals of an organization. By linking tactical planning processes with overarching strategic objectives, KanBo facilitates sustained growth, improved scalability, adaptability, and competitive advantage. Here's how:
Alignment with Long-term Goals
1. Visibility and Transparency:
KanBo provides a clear line of sight between day-to-day activities and strategic objectives. Its hierarchical structure enables the visibility of tasks at all levels of operation, ensuring that every team member is aware of how their work connects to the organization's broader goals. This transparency fosters a strong sense of purpose among employees and aligns their efforts with long-term aspirations.
2. Real-time Updates and Feedback:
With real-time updates and feedback mechanisms, KanBo ensures strategic alignment is maintained even as priorities shift. This agility allows organizations to adjust tactical plans responsively without losing sight of ultimate goals, fostering an environment of continuous growth and improvement.
Contribution to Scalability and Adaptability
1. Hybrid Infrastructure:
KanBo’s hybrid cloud and on-premises environment provide the flexibility to scale operations up or down according to organizational needs. This adaptability is crucial for businesses looking to expand or modify their footprint while keeping data compliant with legal and geographical constraints.
2. Customizable Task and Data Management:
The platform's extensive customization capabilities mean that as an organization grows, KanBo can evolve to meet its changing needs. Companies can tailor workflows and data management processes to maintain efficiency at any scale, thus supporting sustained growth.
3. Integration with Existing Systems:
KanBo's deep integration with Microsoft solutions like SharePoint and Teams ensures a seamless transition, allowing existing tools to be leveraged to their full potential. This integration reduces onboarding time and ensures that organizational processes remain uninterrupted as the company scales.
Strengthening Competitive Advantage
1. Streamlined Collaboration and Communication:
Efficient task management and communication capabilities provide competitive advantages by reducing the time and resources needed to execute projects. By facilitating faster decision-making and problem-solving, KanBo enhances productivity and positions the organization ahead of competitors.
2. Data-driven Decision Making:
Advanced features such as the Forecast Chart and Time Chart provide insights into project progress and workflow efficiency. Access to actionable analytics enables organizations to make informed decisions, optimize operations, and anticipate market demands, which are vital for maintaining a competitive edge.
3. Enhanced Project Management:
KanBo’s structure and tools eliminate project silos, encourage cross-departmental collaboration, and enhance overall project management. This unification results in better resource allocation and more innovative solutions, contributing directly to a stronger market position.
Strategic Benefits Leading to Sustained Growth
- Innovation and Continuous Improvement:
With its support for agile methodologies and continuous feedback loops, KanBo encourages innovation at all organizational levels. Regularly updated workstreams foster a culture of continuous improvement, which is pivotal for sustained long-term success.
- Risk Management:
By providing comprehensive oversight of workflows and deadlines, KanBo helps in identifying and mitigating risks early. This proactive approach to risk management protects organizational resources and ensures that strategic initiatives are met without significant disruptions.
- Employee Engagement and Retention:
A clear connection between employees' tasks and the organization’s strategic objectives enhances job satisfaction and retention. Employees understand their impact on the organization's success, resulting in a motivated and engaged workforce, which is critical for long-term sustainability.
In summary, KanBo's role in tactical planning not only strengthens the implementation of strategic goals but also provides a robust framework for scalability and adaptability. Aligning operational tasks with strategic objectives ensures that an organization remains competitive and poised for long-term growth and improvement.
Glossary and terms
KanBo Glossary
KanBo is a versatile platform designed for effective work coordination and project management, blending strategic goals with daily operational tasks. It is an ideal software solution for organizations seeking to bridge the gap between company strategy and everyday workflows. This glossary provides definitions and explanations of key KanBo terms for users looking to maximize their understanding and usage of the platform.
Glossary
- Workspace
- A Workspace is a centralized grouping of projects, teams, or topics within KanBo. It allows users to organize and access all relevant Spaces efficiently. Workspaces help facilitate collaboration by controlling accessibility and team involvement.
- Space
- Spaces are collections of Cards organized to represent workflows, projects, or focus areas within a Workspace. They promote collaboration and effective task management, offering a visual representation of workflows. [More Info](https://help.kanboapp.com/en/hc/basics/spaces/spaces/)
- Card
- Cards are fundamental units within KanBo, representing tasks or actionable items. They include essential elements like notes, files, comments, dates, and checklists and are adaptable to various situations. [More Info](https://help.kanboapp.com/en/hc/basics/cards/cards/)
- Card Status
- Card statuses reflect the current stage or condition of a Card (e.g., To Do, Doing, Done), which assists in organizing work and calculating project progress. [More Info](https://help.kanboapp.com/en/hc/basics/cards/card-statuses/)
- Card Relation
- Card relations establish dependencies between Cards, aiding in task breakdown and workflow order. Types include parent-child and next-previous relationships. [More Info](https://help.kanboapp.com/en/hc/level-up-your-work/card-relations/card-relations/)
- Card Date
- Card dates are features that indicate milestones or deadlines within Cards, aiding in scheduling and project tracking. [More Info](https://help.kanboapp.com/en/hc/basics/cards/dates-in-cards/)
- Card Blocker
- A card blocker identifies obstacles impeding task progress. These can be categorized into local, global, and on-demand blockers to explicitly communicate issues. [More Info](https://help.kanboapp.com/en/hc/basics/cards/card-blockers/)
- Card Activity Stream
- This feature provides a real-time log of all changes and actions related to a Card, ensuring transparency and visibility into task progress. [More Info](https://help.kanboapp.com/en/hc/basics/cards/card-activity-stream/)
- Grouping
- Grouping is the process of organizing related Cards within a Space based on criteria like users, statuses, or due dates, optimizing task coordination. [More Info](https://help.kanboapp.com/en/hc/visualize-work/general-concept/card-grouping/)
- Kanban Swimlanes
- Swimlanes are horizontal divisions within a Kanban view that categorize Card groupings, allowing for both vertical and horizontal task organization. [More Info](https://help.kanboapp.com/en/hc/visualize-work/kanban/using-swimlanes-in-kanban-view/)
- Gantt Chart View
- This view displays time-dependent Cards as a bar chart along a timeline, proving valuable for complex, long-term task planning. [More Info](https://help.kanboapp.com/en/hc/visualize-work/gantt/gantt-chart-view/)
- Mind Map View
- A Mind Map view visually represents the relationships between Cards, aiding in brainstorming, task organization, and hierarchical planning. [More Info](https://help.kanboapp.com/en/hc/visualize-work/mind-map-view/mind-map-view/)
- Card Statistics
- This feature provides insights into a Card’s lifecycle through charts and summaries, helping users analyze and understand their task completion processes. [More Info](https://help.kanboapp.com/en/hc/visualize-work/monitor-work/card-statistics/)
- Time Chart View
- The Time Chart view tracks and analyzes the time taken to complete Cards, thereby identifying bottlenecks and improving workflow efficiency. [More Info](https://help.kanboapp.com/en/hc/visualize-work/monitor-work/time-chart/)
- Forecast Chart View
- This view offers a visual depiction of project progress and forecasts based on historical data, tracking tasks and projecting completion timelines. [More Info](https://help.kanboapp.com/en/hc/visualize-work/monitor-work/forecast-chart/)
By familiarizing yourself with these key elements, you can effectively organize, manage, and track tasks and projects within the KanBo platform, leading to enhanced productivity and alignment with strategic goals.