Work Order Template helps Enterprise and Maintenance Department, efficiently manage any work orders.

KanBo ease requestor to communicate in the Work Order Board the right information such as order description, the scope of work, safety information, documents, pictures, and more relevant details. What the requestor has only to do, is assign the right person or team to work order. KanBo generates the time and place for this item automatically. The requestor and maintenance team stay updated with notifications, reminders, and remote access. KanBo also provides additional features such as Kanban view and analytics to take the work order management to next level.

What is a Work Order Management System for Enterprise?

A Work Order Management System for Enterprise is a specific kind of work request management solution that helps to create and manage service requests. All information related to the request is available in one place for both the requester and the service team. The data is updated in real-time and always available in one current version.

Download Template

You will need KanBo to use this template.

Just download it and use the Add Template from file feature in KanBo. Then add a new board based on the recently uploaded template.

You can also see this template in action by accessing our Sandbox demonstration environment now.

KanBo template Board - Work requests-order

Key usage points and benefits for Enterprise when using the Work Order Template:

  • Digital Description of the work order
  • Additional information as a health and safety notes
  • Task checklist and priorities for each work order
  • Agile approach for work for maintenance team with Kanban digital board
  • Quickly adding associated documents, photos, notes, and other details to a work order
  • Work order progress tracking with analytics and reports
  • Remote and real-time access from any device
  • Notifications and reminders related to work order
  • Analytics for useful insights

What is a work request?

A work request describes maintenance work that needs to be done. A work request is the identification of work needed, issued to the maintenance department.

What should be included in a work order request?

A work order request describes the work to be done and should contain information that accurately describes the incident. Also helps the maintenance department to perform work efficiently. When the maintenance department in Enterprise uses KanBo Work Order Template, each request can be described with many attributes:

  • Description of issue. Use KanBo notes and describe what’s the problem is?
  • Health and safety notes. Use KanBo notes and describe what safety procedures and equipment are needed.
  • Date requested. This date is automatically added when the request was created.
  • Requester name, department, contact information. When a request is created by an employee from Enterprise, this information is visible in the user – requester profile.
  • Expected completion date. Add End Date to work order item.
  • Actual completion date. Information when was the work order completed and closed, are automatically added. This is done when the status of work order changes to complete.
  • Task checklist. The requestor or maintenance department can use the To-Do list. In this way can make a step-by-step guide, to completing the required work.
  • Priority. Show how important is this work request. Use Labels and add to a work request with High, Medium, or Low priority.
  • Assigned to. Add persons responsible and co-workers for work requests.
  • Associated documents. With Document groups, which is a KanBo feature, the maintenance department and work requestor can keep all documents in order.
  • Notes. The requestor and maintenance department can add any other observations that might be helpful in completing the work order as a KanBo Item notes

How to process a work order in KanBo?

  1. Add Work Order Template for Enterprise form KanBo template gallery.
  2. Add as a requestor work order item to a first List – New request.
  3. Add all relevant information related to this work request.
  4. The Maintenance Team moves this Item to a next List – Prioritized and Scheduled.
  5. Maintenance teams after review work request, move Item to 3rd list. In this step, the manager can set a responsible person, add a due date, and communicate in a context of work request with the requestor.
  6. In 4 step of the process work request is completed and all relevant information is documented.


How the Maintenance Team can organize the Work Order process?

The Maintenance Team can use a pre-configured KanBo Work Order Template to organize the work order process. Add quickly work order to a digital board, organize work into phases, build a to-do list, and assign a responsible person for every work order item.

Is the KanBo Work Order Template free?

Yes, the KanBo Work order template is free for customers with a regular KanBo license.

Who is this Work Order Template designed for?

The KanBo Work Order Template is designed to help Enterprise and maintenance teams manage every stage of their work order process. From work request and prioritizing to request completed and analysis.

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If you really want to discover this template, choose from the options below:


Just download it and use the Add Template from file feature in KanBo. Then add a new board based on the recently uploaded template.


You can also see this template in action by accessing our Sandbox demonstration environment now.