Create a fully organized and effective IT support system and keep track of all cases with organization wide coordination features.

Upgrade your IT support with an easy to use and extend ticketing system in KanBo. Create tickets that contain valuable details on service requests including their priority, status, description, due date and much more. Capturing requests is made easier with omni-channel support and ticket assignments while Workflow Automation, reporting & analysis and easy accessibility to the knowledge base make management more effective. Leverage additional features including Kanban, powerful email integration and notifications to take your IT support to the next level.

View of KanBo Ticketing Template

Download Template

You will need KanBo to use this template.

Just download it and use the Add Template from file feature in KanBo. Then add a new board based on the recently uploaded template.

You can also see this template in action by accessing our Sandbox demonstration environment now.

KanBo Template Board Ticketing

With this template, you can:  

  • Form a Centralized repository for requests
  • Create a ticket by sending an email
  • Track communications between requestors and support agents
  • Improve the Support process with multiple Ticket Request Templates
  • Utilize Reporting and analytics
  • Get Kanban and Gantt Chart views
  • Assign people as responsible and co-workers
  • Stay updated with Notification and reminders across all devices
  • Use large LCD displays that show updates in real-time

3 most powerful features in Ticketing

Detail Levels in Stream

Each user in KanBo can personalize the view of the stream by selecting one of the three predefined filters

  • Get only comments
  • Show the most important activities
  • See the complete stream with full details
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If you really want to discover this template, choose from the options below:

A.

Just download it and use the Add Template from file feature in KanBo. Then add a new board based on the recently uploaded template.

B.

You can also see this template in action by accessing our Sandbox demonstration environment now.