Building an effective customer feedback strategy can help you manage feedback in the right way.

This KanBo board is specially designed to help you operate a centralized customer feedback mechanism where you can turn feedback into actionable insights.

With multiple lists such as New Feedback, Actioning, Not Actioning, and Important, you can categorize and deal with feedback while making it more accessible across the organization.

Download Template

You will need KanBo to use this template.

Just download it and use the Add Template from file feature in KanBo. Then add a new board based on the recently uploaded template.

You can also see this template in action by accessing our Sandbox demonstration environment now.

View of Customer Feedback Template in KanBo
KanBo template Board - Customer Feedback

Key usage points:

  • Let’s you monitor mentions from multiple social sources using a Kanban View
  • Helps you categorize mentions and act accordingly
  • Let’s you ensure that the right people respond to the feedback
  • Enables you to make informed decisions based on actionable insights for improvement
  • Manages Tasks across multiple social channels
  • Handels important dates with several reminders
  • Gives single source for documents in latest version
  • Provides a calendar view with Outlook integration
  • Allows to label all your distribution channels for better orientation
  • Alligns comments and discussions
  • Delivers notifications and reminders in real time

3 most powerful features in Customer Feedback

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If you really want to discover this template, choose from the options below:


Just download it and use the Add Template from file feature in KanBo. Then add a new board based on the recently uploaded template.


You can also see this template in action by accessing our Sandbox demonstration environment now.