{"id":16062,"date":"2024-08-22T16:39:03","date_gmt":"2024-08-22T16:39:03","guid":{"rendered":"https:\/\/kanboapp.com\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/"},"modified":"2024-08-22T16:39:03","modified_gmt":"2024-08-22T16:39:03","slug":"unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform","status":"publish","type":"page","link":"https:\/\/kanboapp.com\/en\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/","title":{"rendered":"Unlocking Efficiencies in Practice Management with KanBo: The Why, When, and Where of Integrating a Dynamic Work Coordination Platform"},"content":{"rendered":"<style> @media(min-width:1728px) { .tytulek{font-size:45px!important;margin-right:auto!important;margin-left:auto!important;max-width: 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.tytulek{font-size:34px!important;margin-right:auto!important;margin-left:auto!important;max-width: 1200px!important;} .sekcja-tekst { margin-left: 16px!important; margin-right: 16px!important;}  .artykul{margin-bottom:80px!important; margin-top:30px!important;} .menu-lewe a:hover { background:#E9F4FE!important; font-weight:600!important; font-size:16px!important; cursor:pointer!important; } .menu-lewe a { background:#FAFAFA; padding:10px 16px; border-radius: 10px; display: inline-block; outline: none; color:#0C3658!important; font-weight:600!important; font-size:16px!important; }  .kolumna-tekst{flex-basis:100%!important;} .naglowek-duzy {margin-bottom:40px!important; margin-top: 40px!important; font-size:25px!important; font-style:normal; font-weight:700!important; letter-spacing:-0.02em!important; line-height:1.2!important;} .naglowek-maly {margin-bottom:20px!important; font-size:16px!important; font-style:normal; font-weight:700!important; letter-spacing:-0.02em!important; line-height:1.2!important;} .naglowek-start {margin-bottom:40px!important; margin-top: 0px!important; font-size:19px!important; font-style:normal; font-weight:700!important; letter-spacing:-0.02em!important; line-height:1.2!important;} .tekst-para {font-size:16px!important;} .spis { display:none!important; } } .link a:hover { text-decoration:underline!important; } .banner { margin-top:80px; margin-bottom:80px; } .jazda { position:sticky!important; top: 185px; overflow: auto; max-height: 70vh; }  .fobrazek { margin-bottom: -40px!important; } .sekcja5-przycisk a:hover { background: linear-gradient(0deg, rgba(0, 0, 0, 0.15), rgba(0, 0, 0, 0.15)), #ED4B9E!important; }  .sekcja5-przycisk a:focus { background: linear-gradient(0deg, rgba(0, 0, 0, 0.15), rgba(0, 0, 0, 0.15)), #ED4B9E!important; } .vlp-layout-blogs .vlp-block-0 {font-weight: 600!important; } .ct-container-narrow {max-width: 1200px!important;}  <\/style><script> function lewemenu(zm) { var elements = document.getElementsByClassName(\"menu-lewe\"); var i,link1,link2; for (i = 0; i < elements.length; i++) {    link1 = elements[i].getElementsByTagName(\"a\");     link1[0].style.fontWeight = \"600\";     link1[0].style.backgroundColor= \"#FAFAFA\"; } link2 = elements[zm].getElementsByTagName(\"a\"); link2[0].style.fontWeight = \"600\"; link2[0].style.backgroundColor= \"#E9F4FE\"; } <\/script><div class=\"wp-block-getwid-section alignfull alignfull getwid-margin-top-none getwid-margin-bottom-none getwid-section-content-full-width\"><div class=\"wp-block-getwid-section__wrapper getwid-padding-top-none getwid-padding-bottom-none getwid-padding-left-none getwid-padding-right-none getwid-margin-left-none getwid-margin-right-none\" style=\"min-height:100vh\"><div class=\"wp-block-getwid-section__inner-wrapper\"><div class=\"wp-block-getwid-section__background-holder\"><div class=\"wp-block-getwid-section__background\"><\/div><div class=\"wp-block-getwid-section__foreground\"><\/div><\/div><div class=\"wp-block-getwid-section__content\"><div class=\"wp-block-getwid-section__inner-content\"><div class=\"wp-block-columns alignfull artykul is-layout-flex wp-container-core-columns-is-layout-f96e3eba wp-block-columns-is-layout-flex\" style=\"margin-top:0px;margin-bottom:0px\"><div class=\"wp-block-column paskek-lewy spis is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:270px\"><div class=\"wp-block-columns jazda is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"has-text-align-left has-link-color wp-elements-1 wp-block-paragraph\" style=\"margin-left:10px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:600;letter-spacing:-0.01em;line-height:1.2\">Table of Contents<\/p><p class=\"has-link-color wp-elements-2 wp-block-paragraph\"><p class=\"menu-lewe has-link-color\" onclick=\"lewemenu(0)\"><a href=\"https:\/\/kanboapp.com\/en\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/#section1\" data-type=\"URL\" data-id=\"https:\/\/kanboapp.com\/en\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/#section1\"  style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.391), 19px);font-style:normal;font-weight:600;line-height:1.2;color:#0c3658\">Introduction<\/a><\/p><\/p><p class=\"has-link-color wp-elements-3 wp-block-paragraph\"><p class=\"menu-lewe has-link-color\" onclick=\"lewemenu(1)\"><a href=\"https:\/\/kanboapp.com\/en\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/#section2\" data-type=\"URL\" data-id=\"https:\/\/kanboapp.com\/en\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/#section2\"  style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.391), 19px);font-style:normal;font-weight:600;line-height:1.2;color:#0c3658\">KanBo: When, Why and Where to deploy<\/a><\/p><\/p><p class=\"has-link-color wp-elements-4 wp-block-paragraph\"><p class=\"menu-lewe has-link-color\" onclick=\"lewemenu(2)\"><a href=\"https:\/\/kanboapp.com\/en\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/#section3\" data-type=\"URL\" data-id=\"https:\/\/kanboapp.com\/en\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/#section3\"  style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.391), 19px);font-style:normal;font-weight:600;line-height:1.2;color:#0c3658\">How to work with KanBo<\/a><\/p><\/p><p class=\"has-link-color wp-elements-5 wp-block-paragraph\"><p class=\"menu-lewe has-link-color\" onclick=\"lewemenu(3)\"><a href=\"https:\/\/kanboapp.com\/en\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/#section4\" data-type=\"URL\" data-id=\"https:\/\/kanboapp.com\/en\/unlocking-efficiencies-in-practice-management-with-kanbo-the-why-when-and-where-of-integrating-a-dynamic-work-coordination-platform\/#section4\"  style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.391), 19px);font-style:normal;font-weight:600;line-height:1.2;color:#0c3658\">Glossary and terms<\/a><\/p><\/p><\/div><\/div><\/div><div class=\"wp-block-column kolumna-tekst is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-getwid-section alignfull sekcja-tekst alignfull getwid-margin-top-none getwid-margin-bottom-none getwid-section-content-full-width\"><div class=\"wp-block-getwid-section__wrapper getwid-padding-top-none getwid-padding-bottom-none getwid-padding-left-none getwid-padding-right-none getwid-margin-left-none getwid-margin-right-none\" style=\"min-height:100vh\"><div class=\"wp-block-getwid-section__inner-wrapper\"><div class=\"wp-block-getwid-section__background-holder\"><div class=\"wp-block-getwid-section__background has-background\" style=\"background-color:#fafafa\"><\/div><div class=\"wp-block-getwid-section__foreground\"><\/div><\/div><div class=\"wp-block-getwid-section__content\"><div class=\"wp-block-getwid-section__inner-content\"><h1 class=\"wp-block-heading tytulek\" style=\"margin-bottom:40px;font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.052), 35px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">Unlocking Efficiencies in Practice Management with KanBo: The Why, When, and Where of Integrating a Dynamic Work Coordination Platform<\/h1><h2 class=\"wp-block-heading naglowek-duzy\" id=\"section1\" style=\"margin-bottom:40px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">Introduction<\/h2><p class=\"tekst-para wp-block-paragraph\">Introduction:<\/p><p class=\"tekst-para wp-block-paragraph\">In the modern business landscape, professionals across various industries face an ever-evolving set of challenges, ranging from client management to regulatory compliance and operational efficiency. To thrive amid these complexities, a systematic approach to organizing and optimizing business processes is critical. Practice Management is at the heart of this organizational transformation, emerging as a linchpin for success in professional service firms and beyond. This article delves into the multifaceted concept of Practice Management and its pivotal role in the business world.<\/p><p class=\"tekst-para wp-block-paragraph\">Definition:<\/p><p class=\"tekst-para wp-block-paragraph\">Practice Management is a comprehensive approach that encompasses the processes, tools, and methodologies employed by businesses \u2013 particularly service-oriented firms like legal, medical, accounting, and consulting practices \u2013 to streamline their core operations and enhance the delivery of services. It typically involves a combination of organizational strategies, software platforms, and best practices aimed at improving client relationships, financial performance, workflow efficiency, and overall business sustainability.<\/p><p class=\"tekst-para wp-block-paragraph\">At its most fundamental level, Practice Management is about creating a seamless structure that supports all aspects of a professional practice, from scheduling and billing to client communication and data management. By effectively orchestrating these elements, organizations can elevate service quality, maximize resource utilization, and ensure their business thrives in today's competitive market.<\/p><h3 class=\"wp-block-heading naglowek-duzy\" id=\"section2\" style=\"margin-bottom:40px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">KanBo: When, Why and Where to deploy<\/h3><p class=\"tekst-para wp-block-paragraph\">What is KanBo?<\/p><p class=\"tekst-para wp-block-paragraph\">In a business and practice management context, KanBo is an advanced work coordination platform designed to facilitate efficient task management, project tracking, and team collaboration. Its integration with Microsoft products like SharePoint, Teams, and Office 365 provides a comprehensive solution for firms to organize work processes, manage client engagements, and optimize their workflows.<\/p><p class=\"tekst-para wp-block-paragraph\">Why should Practice Management use KanBo?<\/p><p class=\"tekst-para wp-block-paragraph\">Practice Management should consider using KanBo for the following reasons:<\/p><p class=\"tekst-para wp-block-paragraph\">- Improved organization: KanBo helps structure tasks and projects through a clear hierarchy, making it easier for advisory practices to manage client cases and internal projects.<\/p><p class=\"tekst-para wp-block-paragraph\">- Enhanced collaboration: The platform encourages real-time collaboration, with features like comments and mentions that facilitate communication among team members and with external partners.<\/p><p class=\"tekst-para wp-block-paragraph\">- Efficient task management: With customizable workflows and task tracking, KanBo enables advisors to ensure they are meeting deadlines and staying on top of client needs.<\/p><p class=\"tekst-para wp-block-paragraph\">- Data centralization: KanBo allows for a centralized repository for documents, client information, and project details, which can be securely accessed by authorized personnel.<\/p><p class=\"tekst-para wp-block-paragraph\">- Flexibility: The hybrid environment of KanBo, offering both cloud and on-premises solutions, enables firms to comply with data security regulations while still benefiting from cloud conveniences.<\/p><p class=\"tekst-para wp-block-paragraph\">- Productivity tools: Advanced features such as forecasting, time tracking, and template usage are invaluable for improving the productivity and efficiency of practice operations.<\/p><p class=\"tekst-para wp-block-paragraph\">When should Practice Management implement KanBo?<\/p><p class=\"tekst-para wp-block-paragraph\">Implementation of KanBo should be considered when a practice faces challenges in project management, task coordination, or team collaboration. If current systems are proving inefficient, leading to missed deadlines, disorganized workstreams, or suboptimal client service, it's an optimal time to transition to KanBo. Additionally, firms undergoing digital transformation, scaling operations, or looking to better integrate their Microsoft ecosystem should consider adopting KanBo.<\/p><p class=\"tekst-para wp-block-paragraph\">Where should KanBo be used within Practice Management?<\/p><p class=\"tekst-para wp-block-paragraph\">KanBo should be used across various functions within Practice Management, including:<\/p><p class=\"tekst-para wp-block-paragraph\">- Client relationship management: For tracking client interactions, onboarding processes, and ongoing advisory services.<\/p><p class=\"tekst-para wp-block-paragraph\">- Project management: To manage internal projects, from regulatory compliance updates to office expansions or technology rollouts.<\/p><p class=\"tekst-para wp-block-paragraph\">- Service delivery: For organizing the delivery of services to clients, ensuring all tasks and sub-tasks are completed as scheduled.<\/p><p class=\"tekst-para wp-block-paragraph\">- Team coordination: Within teams to allocate resources, assign tasks, and monitor the progress of collaborative efforts.<\/p><p class=\"tekst-para wp-block-paragraph\">- Document management: For maintaining a secure and organized repository of practice documents, templates, and client materials.<\/p><p class=\"tekst-para wp-block-paragraph\">In summary, Practice Management should use KanBo to leverage its powerful organization and collaborative features, ensuring that advisory services are delivered efficiently and effectively, with clear oversight of workflows and tasks.<\/p><h3 class=\"wp-block-heading naglowek-duzy\" id=\"section3\" style=\"margin-bottom:40px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">How to work with KanBo<\/h3><p class=\"tekst-para wp-block-paragraph\">Effective practice management requires a constant commitment to process improvement. KanBo can serve as a powerful tool to support this aim, streamlining workflows, increasing transparency, and fostering a culture of continuous improvement. The following instructions outline how to leverage KanBo for process improvement within your company:<\/p><p class=\"tekst-para wp-block-paragraph\">1. Identify Existing Processes:<\/p><p class=\"tekst-para wp-block-paragraph\">   - Create a new Workspace titled \"Process Improvement.\"<\/p><p class=\"tekst-para wp-block-paragraph\">   - Within this workspace, create Spaces for each major business process you wish to analyze and improve (e.g., \"Customer Onboarding,\" \"Order Fulfillment,\" \"Service Delivery\").<\/p><p class=\"tekst-para wp-block-paragraph\">2. Map Out Processes:<\/p><p class=\"tekst-para wp-block-paragraph\">   - In each Space, use Cards to map out the current steps or stages of the process. This helps everyone visualize the flow and identify potential bottlenecks or areas for improvement.<\/p><p class=\"tekst-para wp-block-paragraph\">   - Assign a Card to each step of the process and include current practices and protocols in the description.<\/p><p class=\"tekst-para wp-block-paragraph\">3. Gather Baseline Data:<\/p><p class=\"tekst-para wp-block-paragraph\">   - Utilize the Card statistics feature to gather data on how long each step is taking and identify backlog issues or inefficiencies.<\/p><p class=\"tekst-para wp-block-paragraph\">   - Establish metrics for success in each Card, such as turnaround time or error rates.<\/p><p class=\"tekst-para wp-block-paragraph\">4. Conduct Analysis:<\/p><p class=\"tekst-para wp-block-paragraph\">   - Use the Forecast Chart view to analyze the current performance of each process.<\/p><p class=\"tekst-para wp-block-paragraph\">   - Host a collaborative session within each Space to review the existing process and discuss pain points with team members, using the comments feature for discussions.<\/p><p class=\"tekst-para wp-block-paragraph\">5. Identify Opportunities for Improvement:<\/p><p class=\"tekst-para wp-block-paragraph\">   - Create Cards for potential improvements or solutions to the issues identified. Assign these to individuals or teams for further analysis or implementation.<\/p><p class=\"tekst-para wp-block-paragraph\">   - Utilize Card relations to link improvement Cards to existing process steps they impact, ensuring that changes are clearly mapped to the current process flow.<\/p><p class=\"tekst-para wp-block-paragraph\">6. Propose and Implement Solutions:<\/p><p class=\"tekst-para wp-block-paragraph\">   - Once solutions are identified, use KanBo workflow to manage the implementation of improvement tasks.<\/p><p class=\"tekst-para wp-block-paragraph\">   - Set up Card statuses to reflect the stages of implementing process improvements (e.g., \"Proposed,\" \"Approved,\" \"In Progress,\" \"Completed\").<\/p><p class=\"tekst-para wp-block-paragraph\">7. Monitor Performance:<\/p><p class=\"tekst-para wp-block-paragraph\">   - Track the performance of new process changes using Card statistics and Card activity stream.<\/p><p class=\"tekst-para wp-block-paragraph\">   - Use the Forecast Chart view to compare data before and after improvements, validating the impact of the changes.<\/p><p class=\"tekst-para wp-block-paragraph\">8. Remove Blockers:<\/p><p class=\"tekst-para wp-block-paragraph\">   - Continually monitor for Card blockers that may impede progress on key tasks.<\/p><p class=\"tekst-para wp-block-paragraph\">   - Record and categorize blockers, determine the cause, and apply solutions quickly.<\/p><p class=\"tekst-para wp-block-paragraph\">9. Continuous Improvement Cycle:<\/p><p class=\"tekst-para wp-block-paragraph\">   - Schedule regular reviews of processes within each Space to encourage ongoing improvement.<\/p><p class=\"tekst-para wp-block-paragraph\">   - Utilize KanBo's ability to copy and adapt Spaces to create \"what-if\" scenarios for proposed process changes without disrupting the current ones.<\/p><p class=\"tekst-para wp-block-paragraph\">10. Record and Share Results:<\/p><p class=\"tekst-para wp-block-paragraph\">    - Document the before and after states of improved processes using Card documents.<\/p><p class=\"tekst-para wp-block-paragraph\">    - Share the results of process improvements with team members and stakeholders to maintain transparency and buy-in.<\/p><p class=\"tekst-para wp-block-paragraph\">11. Train and Align Team:<\/p><p class=\"tekst-para wp-block-paragraph\">    - Provide training sessions using the improved processes captured in KanBo.<\/p><p class=\"tekst-para wp-block-paragraph\">    - Ensure that the team understands both the 'how' and 'why' behind process improvements by maintaining clear documentation accessible within KanBo.<\/p><p class=\"tekst-para wp-block-paragraph\">12. Encourage a Culture of Improvement:<\/p><p class=\"tekst-para wp-block-paragraph\">    - Empower team members to suggest improvements by creating a dedicated Space called \"Improvement Suggestions\" where anyone can add Cards with their ideas.<\/p><p class=\"tekst-para wp-block-paragraph\">    - Engage users by assigning them roles to oversee the collection and implementation of these suggestions.<\/p><p class=\"tekst-para wp-block-paragraph\">By methodically using KanBo for process improvement, your company can promote efficiency, cultivate quality, and sustain competitive advantages. The visual and interactive nature of KanBo will engage team members and provide the necessary structure to ensure continuous development of business processes.<\/p><h3 class=\"wp-block-heading naglowek-duzy\" id=\"section4\" style=\"margin-bottom:40px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">Glossary and terms<\/h3><p class=\"tekst-para wp-block-paragraph\">Glossary of Practice Management and KanBo Terms:<\/p><p class=\"tekst-para wp-block-paragraph\">1. Practice Management: A comprehensive approach to managing the business processes of professional service firms to optimize operations, financial performance, and client satisfaction.<\/p><p class=\"tekst-para wp-block-paragraph\">2. Workspace: In KanBo, a Workspace is a collection of related Spaces that organize content around a specific project, team, or topic. It serves as an umbrella structure for more detailed task management.<\/p><p class=\"tekst-para wp-block-paragraph\">3. Space: A Space is a digital area within KanBo that houses Cards. It visually represents a workflow or project and is used for tracking, managing, and collaborating on tasks.<\/p><p class=\"tekst-para wp-block-paragraph\">4. Card: The most granular unit in KanBo, a Card represents an individual task or item that requires attention or action. It can store detailed information, including files, checklists, and discussion comments.<\/p><p class=\"tekst-para wp-block-paragraph\">5. Card Statistics: This feature provides analytical insights into the performance and status of Cards in KanBo, offering a visual representation of their lifecycle and activity history.<\/p><p class=\"tekst-para wp-block-paragraph\">6. Card Status: An indicator within a Card in KanBo that shows its current stage in the workflow process, such as \"In Progress,\" \"Completed,\" or \"Blocked.\"<\/p><p class=\"tekst-para wp-block-paragraph\">7. Card Blocker: A notation within a KanBo Card that identifies a specific issue or problem inhibiting the card (or task) from progressing. It helps prioritize issues and manage workflow disruptions.<\/p><p class=\"tekst-para wp-block-paragraph\">8. Card Relation: Within KanBo, this refers to a link or dependency between Cards, where the progress or completion of one Card affects another. This feature assists in managing task interdependencies.<\/p><p class=\"tekst-para wp-block-paragraph\">9. Card Grouping: In KanBo, it's a way to organize and categorize Cards within a Space based on set criteria like status, due date, or assigned member.<\/p><p class=\"tekst-para wp-block-paragraph\">10. Card Documents: Files attached to a Card in KanBo. The files are managed through SharePoint to ensure consistency and version control.<\/p><p class=\"tekst-para wp-block-paragraph\">11. Card Activity Stream: A log within KanBo that records all updates and actions related to a Card. It provides space users with insight into the card's history and progress.<\/p><p class=\"tekst-para wp-block-paragraph\">12. Forecast Chart: A visual tool in KanBo that helps project future progress based on past velocity data. It estimates task completion and provides a graphical interpretation of project timelines.<\/p><p class=\"tekst-para wp-block-paragraph\">Understanding these key terms can greatly enhance your comprehension and navigation of Practice Management strategies and the KanBo platform, facilitating an organized and streamlined workflow for your business or professional practice.<\/p><div style=\"height:120px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-column paskek-prawy spis is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:270px\"><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-left:16px\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16062","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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