{"id":15736,"date":"2024-08-22T13:49:18","date_gmt":"2024-08-22T13:49:18","guid":{"rendered":"https:\/\/kanboapp.com\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/"},"modified":"2024-08-22T13:49:18","modified_gmt":"2024-08-22T13:49:18","slug":"optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry","status":"publish","type":"page","link":"https:\/\/kanboapp.com\/en\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/","title":{"rendered":"Optimizing Field Support Efficiency: The Integral Role of the Senior Systems Engineer in the Aviation Industry"},"content":{"rendered":"<style> @media(min-width:1728px) { .tytulek{font-size:45px!important;margin-right:auto!important;margin-left:auto!important;max-width: 1200px!important;} .sekcja-tekst { margin-left: 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1200px!important;} .sekcja-tekst { margin-left: 16px!important; margin-right: 16px!important;}  .artykul{margin-bottom:80px!important; margin-top:30px!important;} .menu-lewe a:hover { background:#E9F4FE!important; font-weight:600!important; font-size:16px!important; cursor:pointer!important; } .menu-lewe a { background:#FAFAFA; padding:10px 16px; border-radius: 10px; display: inline-block; outline: none; color:#0C3658!important; font-weight:600!important; font-size:16px!important; }  .kolumna-tekst{flex-basis:100%!important;} .naglowek-duzy {margin-bottom:40px!important; margin-top: 40px!important; font-size:25px!important; font-style:normal; font-weight:700!important; letter-spacing:-0.02em!important; line-height:1.2!important;} .naglowek-maly {margin-bottom:20px!important; font-size:16px!important; font-style:normal; font-weight:700!important; letter-spacing:-0.02em!important; line-height:1.2!important;} .naglowek-start {margin-bottom:40px!important; margin-top: 0px!important; font-size:19px!important; font-style:normal; font-weight:700!important; letter-spacing:-0.02em!important; line-height:1.2!important;} .tekst-para {font-size:16px!important;} .spis { display:none!important; } } .link a:hover { text-decoration:underline!important; } .banner { margin-top:80px; margin-bottom:80px; } .jazda { position:sticky!important; top: 185px; overflow: auto; max-height: 70vh; }  .fobrazek { margin-bottom: -40px!important; } .sekcja5-przycisk a:hover { background: linear-gradient(0deg, rgba(0, 0, 0, 0.15), rgba(0, 0, 0, 0.15)), #ED4B9E!important; }  .sekcja5-przycisk a:focus { background: linear-gradient(0deg, rgba(0, 0, 0, 0.15), rgba(0, 0, 0, 0.15)), #ED4B9E!important; } .vlp-layout-blogs .vlp-block-0 {font-weight: 600!important; } .ct-container-narrow {max-width: 1200px!important;}  <\/style><script> function lewemenu(zm) { var elements = document.getElementsByClassName(\"menu-lewe\"); var i,link1,link2; for (i = 0; i < elements.length; i++) {    link1 = elements[i].getElementsByTagName(\"a\");     link1[0].style.fontWeight = \"600\";     link1[0].style.backgroundColor= \"#FAFAFA\"; } link2 = elements[zm].getElementsByTagName(\"a\"); link2[0].style.fontWeight = \"600\"; link2[0].style.backgroundColor= \"#E9F4FE\"; } <\/script><div class=\"wp-block-getwid-section alignfull alignfull getwid-margin-top-none getwid-margin-bottom-none getwid-section-content-full-width\"><div class=\"wp-block-getwid-section__wrapper getwid-padding-top-none getwid-padding-bottom-none getwid-padding-left-none getwid-padding-right-none getwid-margin-left-none getwid-margin-right-none\" style=\"min-height:100vh\"><div class=\"wp-block-getwid-section__inner-wrapper\"><div class=\"wp-block-getwid-section__background-holder\"><div class=\"wp-block-getwid-section__background\"><\/div><div class=\"wp-block-getwid-section__foreground\"><\/div><\/div><div class=\"wp-block-getwid-section__content\"><div class=\"wp-block-getwid-section__inner-content\"><div class=\"wp-block-columns alignfull artykul is-layout-flex wp-container-core-columns-is-layout-f96e3eba wp-block-columns-is-layout-flex\" style=\"margin-top:0px;margin-bottom:0px\"><div class=\"wp-block-column paskek-lewy spis is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:270px\"><div class=\"wp-block-columns jazda is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"has-text-align-left has-link-color wp-elements-1 wp-block-paragraph\" style=\"margin-left:10px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:600;letter-spacing:-0.01em;line-height:1.2\">Table of Contents<\/p><p class=\"has-link-color wp-elements-2 wp-block-paragraph\"><p class=\"menu-lewe has-link-color\" onclick=\"lewemenu(0)\"><a href=\"https:\/\/kanboapp.com\/en\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/#section1\" data-type=\"URL\" data-id=\"https:\/\/kanboapp.com\/en\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/#section1\"  style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.391), 19px);font-style:normal;font-weight:600;line-height:1.2;color:#0c3658\">Introduction<\/a><\/p><\/p><p class=\"has-link-color wp-elements-3 wp-block-paragraph\"><p class=\"menu-lewe has-link-color\" onclick=\"lewemenu(1)\"><a href=\"https:\/\/kanboapp.com\/en\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/#section2\" data-type=\"URL\" data-id=\"https:\/\/kanboapp.com\/en\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/#section2\"  style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.391), 19px);font-style:normal;font-weight:600;line-height:1.2;color:#0c3658\">KanBo: When, Why, and Where to deploy<\/a><\/p><\/p><p class=\"has-link-color wp-elements-4 wp-block-paragraph\"><p class=\"menu-lewe has-link-color\" onclick=\"lewemenu(2)\"><a href=\"https:\/\/kanboapp.com\/en\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/#section3\" data-type=\"URL\" data-id=\"https:\/\/kanboapp.com\/en\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/#section3\"  style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.391), 19px);font-style:normal;font-weight:600;line-height:1.2;color:#0c3658\">How to work with KanBo<\/a><\/p><\/p><p class=\"has-link-color wp-elements-5 wp-block-paragraph\"><p class=\"menu-lewe has-link-color\" onclick=\"lewemenu(3)\"><a href=\"https:\/\/kanboapp.com\/en\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/#section4\" data-type=\"URL\" data-id=\"https:\/\/kanboapp.com\/en\/industries\/aviation\/optimizing-field-support-efficiency-the-integral-role-of-the-senior-systems-engineer-in-the-aviation-industry\/#section4\"  style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.391), 19px);font-style:normal;font-weight:600;line-height:1.2;color:#0c3658\">Glossary and terms<\/a><\/p><\/p><\/div><\/div><\/div><div class=\"wp-block-column kolumna-tekst is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-getwid-section alignfull sekcja-tekst alignfull getwid-margin-top-none getwid-margin-bottom-none getwid-section-content-full-width\"><div class=\"wp-block-getwid-section__wrapper getwid-padding-top-none getwid-padding-bottom-none getwid-padding-left-none getwid-padding-right-none getwid-margin-left-none getwid-margin-right-none\" style=\"min-height:100vh\"><div class=\"wp-block-getwid-section__inner-wrapper\"><div class=\"wp-block-getwid-section__background-holder\"><div class=\"wp-block-getwid-section__background has-background\" style=\"background-color:#fafafa\"><\/div><div class=\"wp-block-getwid-section__foreground\"><\/div><\/div><div class=\"wp-block-getwid-section__content\"><div class=\"wp-block-getwid-section__inner-content\"><h1 class=\"wp-block-heading tytulek\" style=\"margin-bottom:40px;font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.052), 35px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">Optimizing Field Support Efficiency: The Integral Role of the Senior Systems Engineer in the Aviation Industry<\/h1><h2 class=\"wp-block-heading naglowek-duzy\" id=\"section1\" style=\"margin-bottom:40px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">Introduction<\/h2><p class=\"tekst-para wp-block-paragraph\">Introduction:<\/p><p class=\"tekst-para wp-block-paragraph\">In the rapidly evolving landscape of technological innovation, the role of the Senior Systems Engineer in field support becomes increasingly pivotal to organizational success. As businesses strive for efficiency and operational excellence, it is the astute management of such highly skilled professionals that can dramatically influence outcomes. Management, at its core, encompasses the judicious orchestration of resources \u2014 be they human, financial, or technological \u2014 to fulfill organizational objectives effectively. For the Senior Systems Engineer tasked with field support, excellent management practices can not only amplify their capacity to resolve complex technical challenges but also ensure that they deliver exceptional service aligned with customer needs.<\/p><p class=\"tekst-para wp-block-paragraph\">The impact of management on the Senior Systems Engineer in field service is multifold. It encompasses the strategic alignment of their technical expertise with business goals, enhancing their responsiveness to customer demands, and ensuring their skills remain cutting-edge in a competitive landscape. By instituting a framework of Workforce Optimization, businesses can elevate the contributions of their field support engineers, ensuring that their operations are streamlined, and that they are equippped with the necessary tools and techniques to drive customer satisfaction and organizational growth.<\/p><p class=\"tekst-para wp-block-paragraph\">In this article, we will explore how effective management strategies serve as the bedrock for empowering Senior Systems Engineers in their field support roles, thereby catalyzing an environment where technical prowess and customer service excellence coalesce to create an undeniable competitive advantage.<\/p><h3 class=\"wp-block-heading naglowek-duzy\" id=\"section2\" style=\"margin-bottom:40px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">KanBo: When, Why, and Where to deploy<\/h3><p class=\"tekst-para wp-block-paragraph\">What is KanBo?<\/p><p class=\"tekst-para wp-block-paragraph\">KanBo is a comprehensive work coordination platform designed to optimize project management, task management, and team collaboration. It achieves this by offering real-time visualization of work, efficient task tracking, and seamless communication among team members. KanBo is integrated with popular Microsoft products such as SharePoint, Teams, and Office 365, making it a multifunctional tool for managing workflows within and across different work environments.<\/p><p class=\"tekst-para wp-block-paragraph\">Why use KanBo?<\/p><p class=\"tekst-para wp-block-paragraph\">Organizations and individuals use KanBo to enhance productivity, organization, and collaboration on various projects and tasks. It provides a clear hierarchal structure for managing work through Workspaces, Folders, Spaces, and Cards. KanBo is particularly beneficial due to its ability to offer a hybrid environment, crucial for compliance with specific data residency requirements, as well as providing deep customization options and rich integration with the Microsoft ecosystem. This combination of features ensures that workflow management is both versatile and efficient.<\/p><p class=\"tekst-para wp-block-paragraph\">Where is KanBo used?<\/p><p class=\"tekst-para wp-block-paragraph\">KanBo can be used in diverse professional environments ranging from small startups to large corporations. It's adaptable for use in any setting where project management and team collaboration are key to success. Given its integration capabilities with Microsoft products, it is often implemented within organizations that already utilize tools like SharePoint, Microsoft Teams, or Office 365, making it a seamless addition to their existing work systems.<\/p><p class=\"tekst-para wp-block-paragraph\">When is KanBo used?<\/p><p class=\"tekst-para wp-block-paragraph\">KanBo might be used at any stage of a project\u2014from initiation to closure\u2014as it helps with planning, execution, and monitoring of tasks. It's applicable when teams need to collaborate on projects, when managers need to assign tasks and track progress, or when any professional requires a structured system to manage their workload. KanBo's flexibility makes it a suitable tool for ongoing use throughout the entire lifecycle of a project or for daily task management.<\/p><p class=\"tekst-para wp-block-paragraph\">Using KanBo as a Senior Systems Engineer \u2013 Field Support in the Aviation Industry:<\/p><p class=\"tekst-para wp-block-paragraph\">As a Senior Systems Engineer working in Field Support within the aviation industry, KanBo can be especially useful in managing complex projects involving multiple stakeholders, systems, and regulatory requirements. The platform allows for effective coordination of maintenance schedules, tracking of system upgrades, compliance monitoring, and handling urgent troubleshooting efforts. KanBo's card system would enable an engineer to maintain detailed records of issues, resolutions, and communications with various teams or clients. The ability to create custom workflows and monitor the progress of various tasks in real-time is crucial in such a high-stakes industry where delays can have significant repercussions. Moreover, KanBo can facilitate the documentation and oversight required for various aviation certification and safety processes, providing a comprehensive system for ensuring tasks meet strict industry standards and regulations.<\/p><h3 class=\"wp-block-heading naglowek-duzy\" id=\"section3\" style=\"margin-bottom:40px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">How to work with KanBo<\/h3><p class=\"tekst-para wp-block-paragraph\"> Quick Start Guide for Senior Systems Engineer - Field Support on KanBo for Workforce Optimization<\/p><p class=\"tekst-para wp-block-paragraph\"> Introduction<\/p><p class=\"tekst-para wp-block-paragraph\">As a Senior Systems Engineer in Field Support, driving workforce optimization through effective management of resources and customer satisfaction is paramount. KanBo, with its thoughtful design and Microsoft ecosystem integration, can be the leverage your team needs. Let's get started.<\/p><p class=\"tekst-para wp-block-paragraph\"> Step 1: Familiarize Yourself with KanBo<\/p><p class=\"tekst-para wp-block-paragraph\">1. Sign-up\/Login: Securely log in to the KanBo platform using your organization credentials.<\/p><p class=\"tekst-para wp-block-paragraph\">2. Interface Overview: Take a few minutes to explore the KanBo Dashboard, familiarize yourself with the layout, terms, and various functionalities\u2014especially the hierarchy of Workspaces, Folders, Spaces, and Cards.<\/p><p class=\"tekst-para wp-block-paragraph\"> Step 2: Configure Your Environment<\/p><p class=\"tekst-para wp-block-paragraph\">1. Create a Workspace: Start by creating a workspace dedicated to Field Support. Name it to reflect your team or project\u2019s objective.<\/p><p class=\"tekst-para wp-block-paragraph\">2. Create Folders: Inside this workspace, set up folders for different areas like \u201cCustomer Requests\u201d, \u201cMaintenance Schedules\u201d or \u201cInnovation Drives\u201d.<\/p><p class=\"tekst-para wp-block-paragraph\">3. Create Spaces: Under these folders, create spaces for specific purposes\u2014for instance, a project or a customer issue you're tracking.<\/p><p class=\"tekst-para wp-block-paragraph\"> Step 3: Task and Project Management<\/p><p class=\"tekst-para wp-block-paragraph\">1. Develop Spaces with Workflow: Design Spaces with statuses like \"Analysis\", \"Design\", \"Testing\", and \"Deployment\" to track tasks across their lifecycle.<\/p><p class=\"tekst-para wp-block-paragraph\">2. Create and Customize Cards: Define cards for individual tasks, such as \"Troubleshoot System X\" or \"Upgrade Software Y\". Add deadlines, assign responsible persons, and link related documents.<\/p><p class=\"tekst-para wp-block-paragraph\"> Step 4: Drive Collaboration and Communication<\/p><p class=\"tekst-para wp-block-paragraph\">1. Invite Team Members: Add your engineers and relevant personnel to Spaces and assign roles.<\/p><p class=\"tekst-para wp-block-paragraph\">2. Set Up Discussions: Utilize comments for communication and the @mention feature to draw individuals' attention for specific insights or action items.<\/p><p class=\"tekst-para wp-block-paragraph\">3. Integrate with Teams: If your organization uses Microsoft Teams, leverage the integration for seamless communication and updates.<\/p><p class=\"tekst-para wp-block-paragraph\"> Step 5: Monitor and Optimize<\/p><p class=\"tekst-para wp-block-paragraph\">1. Activity Stream: Use the activity stream to get real-time updates on what's happening across all Spaces and projects.<\/p><p class=\"tekst-para wp-block-paragraph\">2. Forecast Chart: Implement Forecast Chart views to predict project timelines and identify bottlenecks early.<\/p><p class=\"tekst-para wp-block-paragraph\">3. Filtering and Searching: Optimize the workflow by making use of the filtering capabilities to quickly drill down on tasks requiring immediate attention.<\/p><p class=\"tekst-para wp-block-paragraph\"> Step 6: Implement Workforce Optimization Strategies<\/p><p class=\"tekst-para wp-block-paragraph\">1. Resource Allocation: Ensure that your resources are distributed efficiently. Assign tasks based on skill sets using KanBo's card responsibilities.<\/p><p class=\"tekst-para wp-block-paragraph\">2. Workflow Efficiency Analysis: Regularly analyze performance through Time Charts and identify areas for process improvement.<\/p><p class=\"tekst-para wp-block-paragraph\">3. Customer-Centric Approach: Tailor Workspaces to track and swiftly respond to customer needs\u2014this ensures a focus on customer satisfaction.<\/p><p class=\"tekst-para wp-block-paragraph\"> Step 7: Support Management Fundamentals<\/p><p class=\"tekst-para wp-block-paragraph\">1. Objective Setting: Use cards to outline key objectives for every project or customer issue\u2014keeping your team focused on the end goal.<\/p><p class=\"tekst-para wp-block-paragraph\">2. Resource Tracking: Monitor the resource usage with Card statuses and relations, ensuring the right assets are in place for the task.<\/p><p class=\"tekst-para wp-block-paragraph\">3. Decision Making: Use the data from KanBo to make informed decisions about prioritizing tasks, delegating responsibilities, and managing workload.<\/p><p class=\"tekst-para wp-block-paragraph\"> Tips for Efficiency<\/p><p class=\"tekst-para wp-block-paragraph\">- Regular Check-ins: Schedule daily or weekly check-ins within KanBo Spaces to keep all team members aligned.<\/p><p class=\"tekst-para wp-block-paragraph\">- Templates: Maximize productivity by creating templates for common tasks and projects within KanBo.<\/p><p class=\"tekst-para wp-block-paragraph\">- Continuous Training: Keep the team updated with the latest KanBo features and best practices for continued optimization.<\/p><p class=\"tekst-para wp-block-paragraph\"> Conclusion<\/p><p class=\"tekst-para wp-block-paragraph\">With this guide, you\u2019re equipped to effectively spearhead field support projects using KanBo. The platform is designed to be intuitive, but invest time learning the advanced features to truly optimize your team's performance. Remember, the ultimate goal of using KanBo is to streamline processes, enhance collaboration, and deliver customer success while driving workforce efficiency.<\/p><h3 class=\"wp-block-heading naglowek-duzy\" id=\"section4\" style=\"margin-bottom:40px;font-size:clamp(16.293px, 1.018rem + ((1vw - 3.2px) * 0.68), 25px);font-style:normal;font-weight:700;letter-spacing:-0.02em;line-height:1.2\">Glossary and terms<\/h3><p class=\"tekst-para wp-block-paragraph\">Glossary:<\/p><p class=\"tekst-para wp-block-paragraph\">1. Senior Systems Engineer: A professional with extensive experience in designing, implementing, and maintaining complex systems. This role often involves a mix of technical expertise and leadership responsibilities to ensure system optimization.<\/p><p class=\"tekst-para wp-block-paragraph\">2. Field Support: Services provided by engineers or technicians who work on-site to resolve issues, install hardware, or maintain systems. It is a hands-on role that demands immediate problem-solving abilities.<\/p><p class=\"tekst-para wp-block-paragraph\">3. Workforce Optimization: A strategic approach to improving employee efficiency and productivity. It often includes the use of technology and process improvement to allocate resources effectively.<\/p><p class=\"tekst-para wp-block-paragraph\">4. Workspace: In the context of KanBo, a workspace is a top-level organizational structure that contains folders, spaces, and cards. It is used to manage and consolidate related projects or areas within an organization.<\/p><p class=\"tekst-para wp-block-paragraph\">5. Folder: Within a KanBo workspace, a folder is used to group related spaces. This helps organize and categorize work in a meaningful and accessible way.<\/p><p class=\"tekst-para wp-block-paragraph\">6. Space: A space is a subdivision within a folder in KanBo that is dedicated to a particular project or task. It represents a collaborative area where users work together on related cards.<\/p><p class=\"tekst-para wp-block-paragraph\">7. Card: A card is an item within a KanBo space that represents a single task, issue, or piece of work. It can include descriptions, comments, attachments, deadlines, and be assigned to specific team members.<\/p><p class=\"tekst-para wp-block-paragraph\">8. Microsoft SharePoint: A web-based platform used for document management, collaboration, and information sharing within an organization. It integrates seamlessly with other Microsoft products.<\/p><p class=\"tekst-para wp-block-paragraph\">9. Microsoft Teams: A communication and collaboration platform that integrates chats, video meetings, and file storage to enable teams to work together more effectively.<\/p><p class=\"tekst-para wp-block-paragraph\">10. Office 365: A suite of cloud-based productivity and collaboration applications that includes Microsoft Word, Excel, PowerPoint, Outlook, and others.<\/p><p class=\"tekst-para wp-block-paragraph\">11. Activity Stream: A feature on KanBo that allows users to see a real-time feed of all the actions taken on cards across spaces and workspaces.<\/p><p class=\"tekst-para wp-block-paragraph\">12. Forecast Chart: A planning tool within KanBo that shows projected timelines for tasks and helps in identifying potential delays and resource allocation requirements.<\/p><p class=\"tekst-para wp-block-paragraph\">13. Filtering and Searching: The ability within KanBo to narrow down the list of cards or content based on certain parameters or to search for specific information across workspaces, folders, and spaces.<\/p><p class=\"tekst-para wp-block-paragraph\">14. Time Chart: A visualization tool used within KanBo for tracking the amount of time spent on various tasks or projects. It helps in analyzing effort and productivity.<\/p><p class=\"tekst-para wp-block-paragraph\">15. @mention: A feature in many collaboration platforms, including KanBo, used to tag specific individuals in comments or discussions to alert them or draw their attention to an item.<\/p><p class=\"tekst-para wp-block-paragraph\">By understanding these terms, users of KanBo and other management tools can navigate the platforms more effectively, enhancing project management and team coordination.<\/p><div style=\"height:120px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-column paskek-prawy spis is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:270px\"><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-995f960e wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-left:16px\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":2965,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15736","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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