Michal Sobotkiewicz
Michal SobotkiewiczKANBO PRODUCT OWNER
He leads the KanBo Technology & Innovation strategy team to map, build and inspire a future we want to work in.

Real-time communications in a large organization allow to provide faster and better business service and elevate the quality of work for your employees.

When Real-Time Communications are available for your company, you can expect your business to be more successful and productive. Real-time communication provides a vital piece of the puzzle in your organization. It is a mechanism for creating a seamless workflow that allows you to take action beyond real-time in a global organization. Let us see how we can communicate efficiently and securely in real-time while working on a distributed team in such a large organization.

This article will teach you about the benefits of real-time communications tools in a large organization, here are a few examples of how using real-time communications to achieve organizational goals takes advantage of new digital technology.

Questions and Answers

Why is real-time collaboration important?

1.      Streamlines Communication

Real-time communication eliminates confusion as all team members can see the changes in real-time. This streamlines communication and helps keep everyone on the same page at all times.

2.      Cuts down on Time Spent

With real-time collaboration, you can minimize the amount of time spent on unnecessary meetings and email threads because everyone is already up to date on everything.

3.      Boosts Productivity

Real-time collaboration reduces overhead and helps team members spend more time on work that actually matters.

4.      Reduces Costs

Increased productivity and latency results in a reduction of cost and an increase in revenue.

5.      Engages Team Members

Real-time collaboration mimics how we communicate in real life. It is a more engaging way of connecting with others and ideal for perfect synchronicity.

What is a real-time information system?

Real-time refers to near-zero latency and round the clock access to information. Real-time information systems ensure quick response times with immediate updation of all relevant databases. This entails that humans operating the system do not have to wait very long for the response. Such systems are invaluable for time-sensitive applications and businesses who are trying to stay competitive.

What is the advantage of using real-time communications?

1.      Faster Communications

Enjoy uninterrupted communication that connects and boosts productivity. Real-time communication can have far-reaching impacts on the overall performance and bottom line of your business.

2.      Optimization of Business Operations

With real-time communication, you no longer have to be slowed down by connectivity and communication issues. This can help streamline business processes and operations that rely on communication and collaboration.

3.      Round the Clock Availability

Round the clock availability makes work more flexible and helps create a more efficient workplace for employees from every part of the globe.

4.      Identify Problems Fast

Faster communication means you can inform the relevant people faster in case something goes wrong. Real-time communication ensures that you can find a fast fix to your problems instead of waiting for your messages to get through.

5.      Better Service

Round the clock availability paired with fast response times allows your business to increase the quality of service and improve customer satisfaction.

Why real-time data is important?

1.      Improves Customer Satisfaction

In data-driven environments, real-time data can play a major role when it comes to overall customer satisfaction. When you have important customer information at your fingertips, it gets easier to get the bigger picture of how well you are meeting customer needs in order to improve it.

2.      Informs at a Glance

Real-time data gives high-level executives and managers a glance at business operations, sales, and more. With real-time data, it is easy to track what improvements need to be made and where.

3.      Increases Efficiency

You can avoid wasting valuable time due to high response times if the data is always available to you. Real-time data keeps you updated at all times which results in an overall increase in efficiency.

4.      Motivates Employees

Real-time data can help employees keep track of their performance and make adjustments to ensure that they’re meeting their goals. This can lead to a highly motivating environment where employees engage in a friendly competitive spirit to meet goals faster than ever.

5.      Shows how Employees are Performing

Managers can take a look at how everyone is performing through real-time data. This allows people at higher levels to identify high-performing employees that deserve rewards and low-performing ones who may need some more help and guidance.

What are the characteristics of enterprise which work in real-time?

Here are some characteristics of real-time enterprises at different levels:

Operational

  • Enhanced customer service and satisfaction
  • Reduced Risk and costs
  • Minimized response times for customers
  • Improved visibility

Management

  • Efficient resource utilization
  • Decreased damage and downtime in the case of errors
  • Better agility in business operations

Leadership

  • Ability to adapt quickly
  • Faster decision making

How large organizations use real-time software?

Large organizations can use real-time software in a variety of ways including:

  • Instant Messaging applications that allow employees to connect with each other in real-time.
  • Video conferencing systems that bridge gaps and allow real-time communication all over the globe.
  • Real-time dashboards that can show information regarding employee performance, sales, and more.
  • Document sharing solutions where users can collaborate in real-time
  • Work management solutions where work can be done in real-time.

How do you implement real-time software in the workplace using KanBo?

KanBo goes beyond real-time to provide a seamless working experience that transcends time and geographical locations. Here are some ways to implement real-time software in KanBo:

1.      Real-time Broadcast

KanBo reduces delays by keeping everyone updated regarding recent developments at all times. Real-time broadcast works at three levels:

  • Card Level – Each card displays recent actions, people involved, and documents attached in their latest versions.
  • BoardLevel – Boards show the movement of each card between the lists and their current status synchronized in real-time across all devices.
  • Board Collection Level – This is the highest level where the changes are in the form of a counter that summarizes the important happenings in each board.

2.      Activity Presence

KanBo’s activity presence informs you if people are available to collaborate at any given time. This is a part of each user’s profile in KanBo and displays their availability status to other users. KanBo indicates different availability statuses through different color codes to simplify it even further.

3.      Current Visitors

KanBo cards showcase a list of all current visitors to a card which improves transparency and lets you know who is working on what. This increases morale as employees connect with each other and have important discourse regarding relevant work contexts.

4.      Action Indicators

In the KanBo card, several users can work in parallel as it updates in real-time. Each user can see what others are working on, resulting in a real-time collaborative environment.

5.      Read Receipts

KanBo helps you ensure that all team members are on the same page with the help of reading receipts that show how many people are up to date with the particular work context. You can avoid unnecessary meetings and easily find out who has viewed which portion of the card activity stream in real-time.

Conclusion

From increasing efficiency to boosting productivity, in today’s rapidly changing world going beyond real-time can help you get the edge you need to stay at the top.